Service Base

Perfect communication with customers

Do you need to make daily use of systems and buildings data that are scattered around your system and not linked together? Would you like an automatic output on the profitability of all your current contracts? Would you like to be able to better manage the contents of contracts? The Service Base gives you all that you need to easily and efficiently manage systems and buildings as well as the contents of contracts.

Service Base from es2000

You need to have all of the fundamental information about a system available in order to carry out maintenance and inspections, and manage the contracts. The buildings and systems management function ensures this. It gives you detailed information about the technology used, maintenance level, previous faults, and the responsible technicians. This information can be accessed from other program modules, so that, for example, the system data can be used to determine which spare parts are needed when the fault is being registered. This saves valuable time and therefore costs, too. You can also individually allocate and manage several different types of system in one building.


Contract management

Contract management allows you to quickly and easily generate contracts with all the important information such as inspection and maintenance intervals. A contract can be created when the order is booked in order to speed up the process. You can use the items in the order as the basis for the fees for maintenance and inspection. Maintenance and inspection fees can be recalculated by the software immediately if there is a change in the contract components. You can also manually update your contracts using percentages or flat rates – the choice is yours.

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The advantages

Complete history

You will see all the historical data about faults, inspections, or contracts for systems and buildings at a glance in an informative overview (for example: for rental or maintenance contracts).

Superior overview of costs

The Controlling overview lets you see all your costs and revenues. The contribution margin is viewed overall or separately for maintenance or service invoices. It also includes the important final costing with a comparison of the actual and projected costs.

Optimum contract management

You can see all the details of your contracts easily, such as the maintenance intervals, number of technicians, maintenance plans, and so on. So you can keep an eye on everything and adjust contracts if needed so they are always up to date.

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Are you already using different office software? Why not change to ours!

This is eserp

Security equipment installers, ICT retailers and trades with comparable processes have relied on the ERP solutions from es2000 for digitalization for the past 30 years.

The software solutions from es2000 are exactly tailored to fit each different company, so that workflows are completely continuous, more harmonious and efficient, resulting in a saving in both time and costs. As a trade specialist, es2000 knows all about the typical processes and challenges of project business and servicing systems installations, so every company can go digital optimally with our ERP software.

The Service Base is the perfect foundation for reliable management of buildings and systems and taking care of the contents of your contracts.


What our customers say about es2000


Sven Lindemann, Geschäftsführer und Serviceleiter von Bunsieck & Partner GmbH

"In contrast, es2000 has developed esoffice continuously. So individual custom changes made to the standard software also work when there is a new release...."


Gerhard Förtsch, Director of TeleSys Kommunikationstechnik GmbH

“We pass the optimization requests of our customers on to the product management department of our software service provider es2000. Many of our customers are well-known global players from Silicon Valley, and have branches all over the world. To set up a service call,..."


Pierre Tambyrajah, Northland Controls Systems, Inc., Newark (USA)

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What our customers say!

Our outstanding partners

We’re proud to be able to offer you relevant links to many other partners to help you operate even more efficiently


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