With the Dispatching and Leave requests modules, you can more effectively plan the deployment of your workforce so that you can always offer your customers the best and quickest solution.
Workforce task planning
The Dispatching module gives you perfect support to make sure that your technicians are in the right place at the right time, and ideally with all the necessary materials, when a customer reports a fault. With this module, you can optimize resource planning and know immediately which technician is available or is currently close to the site. This minimizes the time and effort you spend in scheduling and impresses customers with your rapid response to faults and high quality of service.
Hardware and system requirements:
- If technician location GPS data is to be used, esmobile with the associated modules is required.
Manage staff leave easily
Requests for leave can be created simply and quickly in digital form using this module. These can then be approved in a process that you can define freely. To give a better overview, absences are entered in staff resource planning, which makes it much easier to plan for substitutes.
Also, your staff will always be able to view their remaining leave entitlement.